● 30-days money-back guarantee for ANY reason
If you are not fully satisfied with your purchase experience within 30 days, we are happy to help with a refund. For specific refund instructions, please refer to the refund and return policy.
● 1-year warranty for quality-related issues
If your product has a manufacturer defect, we would like to improve your experience by offering a replacement or full refund. For a minimum of 365 days after the purchase date, we promise to cover any manufacturer defects your product may have.
Reminder:
● Get an additional 12 months warranty: Once register your KITfanz product, you’ll automatically receive an additional 12 months added to your limited manufacturer’s warranty.
● Please be sure to use your product as directed.
● This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for.
● For purchases made through authorized resellers, please contact them directly.
DOES NOT apply to the following:
● Damage due to abuse, accident, alteration, misuse, tampering or vandalism
● Improper or inadequate maintenance
● Damage in return transit
● Unsupervised use by children under 18 years of age